A CUSTOMER SERVICE INSPECTION (CSI) IS AN EXAMINATION OF THE PRIVATE WATER DISTRIBUTION FACILITY FOR THE PURPOSE OF PROVIDING OR DENYING WATER SERVICE.
The inspection is limited to the identification and prevention of cross-connections, potential contaminant hazards, and illegal lead materials. Customer service inspections are completed before providing continuous water service to new construction, on any existing service where there is reason to believe that cross-connections or other potential contaminant hazards exist, or after any material improvement, correction, or addition to private water distribution facilities.Click for more CSI information from TCEQ - TCEQ CSI
Select below to schedule a Customer Service Inspection (CSI):
INDEPENDENT REQUESTS
Home Builder's/ Plumber's/ Independent CSI Request
(Aubrey, Celina, Little Elm, Oak Point, Prosper, Royse City)
Home Builder's/ Plumber's/ Independent CSI Request
(All other cities)
CLIENT REQUESTS
Bethesda Water Supply Corporation
Brownsville Public Utilities (BPUB)
City of Carrollton
Letter received from City of Fort Worth
Letter received from City of Keller
Letter received from New Braunfels Utility (NBU)
Letter received from City of Southlake
Letter received from City of Nacogdoches
Letter received from City of Stephenville
See Full Schedule